LIMITED TIME ONLY - FREE U.S. SHIPPING ON ALL ORDERS

FAQ


Do you ship internationally?

No, we currently only ship within the US.

 

How long will it take to get my item?

All of our products are fulfilled and shipped by Amazon. You should receive your item(s) within 2-3 days after your order has been processed.

  

Do you accept returns?

We do not accept returns or exchanges, however we do stand by our 100% customer satisfaction guarantee. If there are any issues or you are not satisfied with your product, please contact us at info@touchofbasic.com.

 

Can I cancel my order?
 
Orders are processed shortly after they have been made in order to get the item out to you as quick as possible. This means that once your order has been placed, you will be unable to cancel or edit it. 

What should I do if I receive a damaged item?
 
If you have received a damaged product, please contact us at info@touchofbasic.com and we will be happy to assist you in making things right.

 

If you have any issues or concerns, please do not hesitate to contact us at info@touchofbasic.com